Loyalty and membership app for retail and F&B brands
We set up a loyalty and membership programme under your own brand. Customers join with their mobile number and collect stamps and points from a member card on their phone, with nothing to download. It runs on Odoo's Loyalty and Point of Sale apps, so every reward is recorded next to your sales. Built for retail and F&B businesses in Hong Kong and worldwide.
Roastery Club is a demo coffee shop we built to show how it works. Anyone can join and try the member side.
How it works
Buy at the counter. Rewards on their phone.
You bring
Your brand, name and colours
Sales at your Odoo till
Your reward rules
The programme
Your loyalty programme
Adds a stamp on every visit
Turns points into coupons
Holds stored credit
English and Chinese
Your members get
A member card on their phone
One QR code to show at the counter
Every visit in their history
Built on
What it means for your business
Customers who come back.
More repeat visits
A stamp card and points give regulars a reason to choose you over the shop next door.
Your brand, not ours
Members see your name, logo and colours, on a card they open in their phone's browser. There is no third-party app to download.
Money before the order
Customers top up stored credit and spend it on later visits, so cash arrives before the coffee is poured.
One set of numbers
Every stamp, point and top-up is recorded in Odoo next to your sales, so you can see what the programme is worth.
Built to be trusted
Simple at the counter.
Nothing new at the till
Staff ring up the sale in Odoo Point of Sale as usual. Stamps and points are added automatically.
Checks before changes
Staff find a member by mobile number or QR code, and adding a stamp or topping up credit asks for confirmation first.
Members in control
Members sign in with their mobile number, see their own history and can delete their account themselves.
Your data in your system
Member records live in your own Odoo, not on a shared loyalty platform.
FAQ
Loyalty programme software: common questions.
What can the loyalty programme do?
Stamps, points, coupons and eWallet credit in one place. Customers turn points into coupons and top up stored credit, all from a member card on their phone.
Do customers need to download an app?
No. Members join with their mobile number and there is nothing to download.
How are rewards recorded?
Stamps and points are added automatically from Odoo Point of Sale, so every reward sits next to your sales. Staff can look members up by mobile number or QR code on a staff screen.
Can it carry our own branding?
Yes. The member card has your own name, logo and colours.
Which languages does it support?
English, Traditional Chinese and Simplified Chinese.
Can I try it before deciding?
Yes. Roastery Club is a demo coffee shop we built to show how it works, and anyone can join and try the member side. Demo sign-ups create records in the demo system.